Upgrading the SAP system is a major undertaking for companies that run their business on SAP. Not only is the upgrade project intensive on resources, it is also a source of risk. Any system errors introduced during the upgrade progress could be severely disruptive to the company's operations.
This benchmark survey was conducted by Panaya to help companies that are planning an SAP upgrade validate their planning assumptions and compare them to those of other organizations. Survey results are based on 152 responses collected from European and North-American SAP customers and system integrators through a standardized online questionnaire during December of 2008.
